Cannot Delete File from NTFS Volume After File System Structure Corruption

Published: 30th March 2010
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Are you unable to delete a file from your Windows hard drive? Are you facing file system structure corruption errors while trying to boot your Windows-based computer? This behavior may occur due to corrupt, missing, or inaccessible hard drive data structures and system files. It renders your valuable and business-critical data inaccessible. Such situations lead to critical data loss situations. If possible, restore data from the backup to prevent data loss, else you need to go for NTFS Data Recovery solutions.

As an example, you may come across the below error message, when you attempt to remove a file on NTFS file system volume:

"Cannot delete file name: The file or directory is corrupt and unreadable."

At the same time, you may see any of the following error messages in System Event Log of Windows operating system:

"Event ID: 41

Source: Diskperf

Description: The file system structure on disk is corrupt and unreadable. Please run the chkdsk utility on the device with label "


"Event ID: 55

Source: NTFS

Description: The file system structure on disk is corrupt and unusable. Please run the chkdsk utility on the volume "

When you run the ChkDsk utility for the affected volume, it may or may not repair the volume, but you will not be able to remove the file.

Root of the issue:

The problem may occur if MFT (Master File Table) of NTFS file system volumes is damaged. The long and short files name matches, which are stored in directory index record and file names which are stored in associated FRS (File Record Segment) have case-sensitive names that don't match. NTFS file system supports POSIX (case-sensitive file names), but the ChkDsk doesn't check case-sensitive file names.


To sort out this problem and carry out NTFS Partition Recovery, backup all your data and format the hard drive. However, if your system is completely inaccessible and you can not backup data, formatting can cause severe data loss situations. In such situations, you need to use third-party applications to recover lost data.

Such applications are known as NTFS File Recovery software. These tools help you to recover lost, missing, deleted, or inaccessible data from NTFS file system volumes. They use high-end scanning techniques to ensure absolute NTFS Partition Recovery. The applications enable safe and easy recovery in all data loss situations.

NTFS Data Recovery software recover all types of lost files, folders, and hard drive volumes. It is designed for NTFS5 and NTFS file system volumes. The software supports recovery from Microsoft Windows 7, Vista, 2003, XP, and 2000 supported storage devices.

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